Beware of Spoofed Phone Numbers

What to watch out for, especially when it comes to banking.

As time goes by, scammers are getting more sophisticated. One common tactic is to use phone number spoofing. Seeing a familiar name or number on your caller ID does not guarantee that the call is legitimate. Spoofing is a kind of fraud where scammers disguise their phone number, email address, or message to make it appear as though it is coming from a trusted source.

Be cautious if the caller, text, email:

🚩Asks for personal information, such as your account number, online banking credentials, PIN, etc.

🚩Pressures you to act immediately or threatens account closures, financial losses, or even jail time.

🚩Request payments via gift cards, wire transfers, or peer-to-peer apps.

🚩Tells you to keep their call or situation confidential.

🚩Directs you to click links or download apps during the call.

A legitimate bank will never:

🚫Ask for your full login credentials or secure access codes.

🚫Demand immediate payment on the phone.

🚫Threaten or rush you into a decision.

How to stay safe:

✅ HANG UP and don’t open messages or emails if something feels off, even if the caller ID or email looks right.

✅ Call your bank directly using the number on your card or the bank’s official website.

✅ Monitor your account(s) regularly to look out for suspicious activity.

✅ Report suspicious calls to your bank, immediately.

Your security matters to us. When in doubt, stop and verify by contacting us directly.